At Kern AG, we engineer and build document output processing machines. We sell and service our products worldwide. Our manufacturing plants are located in Konolfingen, Switzerland and Sansepolcro, Italy. We run the SAP software suite at our Swiss headquarters.
We came to Compulogic in 2006 after a difficult implementation of SAP Business One for our Belgian sales office through one of the first hour partners. The Compulogic team helped us set things straight quickly, and has been our SAP B1 partner since then. We have worked together for many years now with consecutive roll-outs of B1 for our sales offices in Switzerland, the Netherlands, Italy, Spain, the United Kingdom, the USA and Canada.
All companies face challenges, ours is no different. In IT, we try to save money where we can. Compulogic has helped us put together a practical tool to simplify service and maintenance of our machines. Our engineers are now able to report hours and spare parts in real-time, resulting in accurate stock levels and faster service call processing times.
With all their experience, Compulogic has the ability to "understand" your business. They take pride in their work, and will go to extremes to deliver. They think with you, and are in it for the long run.
Louis-Georg van Beest: CIO of Kern AG